Services

NetDev provides professional, premium-quality conferencing to major telcos. Through them, we service global top-ten bluechip corporations, banks and financial institutions.

These clients require the highest quality of service and professionalism.  To ensure we are offering our clients the best possible experience, NetDev also affiliates with Dolby to develop cutting-edge spatial audio, and with Drum Technologies – which uses WebRTC real-time communications via a browser – to make online meetings more effective.

In addition, our conferencing solutions come with further add-ons, such as recording, encryption and embedded web meetings.

Design

Our team of dedicated product managers will speak to you to determine your audio conferencing requirements. After taking time to understand your specific needs, your product manager will outline the project with key dates for product development and release. Our team of experts builds every platform on the latest cutting-edge technology. 

We can host your solution for you or, if you prefer, you can host it locally on your own servers or in the cloud. 

Conferencing Maintenance

We provide audio conferencing maintenance to some of the UK's largest telcos. You can be confident that you are in safe hands when you use us for your conferencing maintenance.

Conferencing maintenance includes overcoming bugs, scheduling product updates and providing training to you and your team, all while retaining 99.9999% uptime. To ensure continuity, you will keep the same dedicated account manager for the entire time you choose NetDev for your conferencing solution maintenance. 

 

Support

We have a highly trained team of professionals who provide you with second and third line support. You can raise issues using our ticketing system or by speaking to your dedicated team member. We operate a strict schedule so that we can provide a resolution within an agreed time. In addition, we can tailor a Service-Level Agreement (SLA) to meet your specific needs.

There are three stages of escalation which each come with set time schedules. We agree these with you.